Cadillac Owner Center

Cadillac focuses on its customers' needs by making sure that details on vehicle care for its cars is easy to access and user-friendly. Cadillac drivers enjoy several tools that make it easy to stay on top of their vehicle's care and understand recommended service intervals.



The Cadillac Owner Center is a complete digital platform where car owners can access detailed information about their particular vehicle. After enrolling their vehicle, owners can log in to view a personalized dashboard with information on their Cadillac's maintenance schedule, maintenance records, and coverage. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, owners can keep track of their vehicle’s condition by receiving alerts about maintenance needs, such as fluid changes, tire rotations, or brake checks. The app also offers handy features like remote start, lock and unlock capabilities, and the option to schedule a service appointment directly with the nearest Cadillac service center. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in infotainment system that includes maintenance alerts and notifications. When a service is due, the vehicle displays notifications on the dashboard, informing the owner of what needs to be done. This system not only keeps owners aware to follow the schedule but also offers specifics of each task, making it simpler for owners to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in communicating maintenance details to vehicle owners. When drivers visit an official service center for service, the service team provides a thorough breakdown of the suggested tasks, ensuring that owners are aware of the importance of each task. Additionally, dealerships keep an electronic record of every maintenance appointment, enabling users to quickly review their maintenance records for reference.

Printed and Online Resources

Cadillac offers physical owner’s manuals and quick reference guides that detail the vehicle’s service intervals, fluid types, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where owners can find articles, videos, and get advice on how to keep their vehicles in peak condition.



By offering a combination of digital tools, in-person assistance, and easy-to-follow resources, Cadillac guarantees that customers are knowledgeable about their vehicle’s service and maintenance requirements, ultimately extending the life and performance of their Cadillac.